Return Policy

Last updated February 06, 2025

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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit.  Please see below for more information on our return policy.

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RETURNS

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All returns must be postmarked within sixty (60) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

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RETURN PROCESS

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To return an item, please email customer service at lester.smoker@gmail.com to obtain a Return Merchandise Authorization (RMA) number.  After receiving a RMA number, place the item securely in its original packaging with the item's proof of purchase, then mail your return to the following address:

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Les Smoker Woodworking

Attn: Returns

RMA#

912 W Main Street 

Suite 308

New Holland, PA. 17557

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Please note, you will be responsible for all return shipping charges.  We strongly recommend that you use a trackable method to mail your return.

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REFUNDS

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After receiving your return and inspecting the condition of your item, we will process your return.  Please allow at least thirty (30) days from the receipt of your item to process your return.  Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.  We will notify you by email when your return has been processed.

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EXPECTIONS

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For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

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Please note:

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Sale items are FINAL SALE and cannot be returned

Items can be returned only for manufacturing defects. Returns will not be accepted if items show evidence that product care instructions were not followed.

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QUESTIONS

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If you have any questions concerning our return policy, please contact us at:

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lester.smoker@gmail.com

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